5 Wits adventures are cutting-edge, live-action entertainment venues that immerse participants in realistic, hands-on adventures, challenging them to prove they have what it takes to battle a Pharaoh (Tomb) save the world (Espionage), capture a dragon (Drago’s Castle) ,match wits with an evil artificial intelligence (Deep Space) or journey to the ocean’s depths (20,000 Leagues) Please see www.5-wits.com for more info…
With three locations in Mass and New York and a fourth planned to open in late 2016, 5 Wits is growing and looking to expand its’ leadership team.
Shift Supervisor Position
Reporting directly to the venue Operations Manager at our Destiny USA location in Syracuse, NY, the Shift Supervisor manages the staff on duty to ensure that the venue runs effectively and guest expectations are exceeded.
Supervises, coaches and trains Guides on a shift by shift basis.
Ability to motivate and coach Guides to provide exceptional experiences in a fast paced environment is key.
As a key carrier, the Shift Supervisor is also responsible for general management of the venue, daily maintenance processes and cash handling procedures.
Interacts with technical aspects of the attractions including computer, lighting, mechanical and effects systems to ensure guest experiences are safe, exciting and fully operational.
Job Type: Full-time
Salary: $12.50/hour
Required education:
- High school or equivalent
Required experience:
- Customer Service: 2 years
- Supervisor: 1 year